Contact

Have a question?
Don’t hesitate to contact us…

Our Store

Kurunegala, Sri Lanka

Call Us

Any Inquiries: 071 – 60 99 005

Technical Queries: 071 – 40 99 005

Email Us

info@cluster.lk

Contact Form

FAQ

We sell a wide range of computer accessories, including keyboards, mice, headphones, chargers, cables, adapters, laptop accessories, and other related tech items.

Yes ✅
We provide islandwide delivery across Sri Lanka through reliable courier services.

Currently, we only offer Cash on Delivery (COD).
You can pay in cash when you receive the product.

No. At the moment, online payments are not available.
We accept Cash on Delivery only to ensure trust and convenience for our customers.

Delivery usually takes:

  • 1–3 working days for Colombo & suburbs
  • 2–5 working days for other areas

Delivery times may vary depending on your location and courier service.

Yes ✅
Most of our products come with a manufacturer or seller warranty.

Warranty periods depend on the product:

  • Some items: 7 days / 14 days
  • Others: 1 month, 3 months, or 6 months

The exact warranty period is mentioned on each product page.

To claim warranty:

  1. Contact us through phone, WhatsApp, or email
  2. Provide your order details
  3. Return the product if required

Our team will guide you through the process.

Yes, returns or exchanges are accepted only for manufacturing defects and within the warranty or return period.

Products must be:

  • Unused
  • In original packaging

You can contact us via:

  • 📞 Phone
  • 💬 WhatsApp
  • 📧 Email
  • 🌐 Contact form on our website

Our support team will respond as soon as possible.

Yes ✅
All products sold on cluster.lk are 100% brand new and quality-checked before delivery.